Reach more couples with Knotify
Everything you need to grow your business, all in one place.
Its easy to list on Knotify
Create a listing in just a few quick steps
Make changes whenever you want
Easily switch features on or off
All the tools you need to run your business, in one place
Online Bookings
Let couples lock in a date anytime, without the back and forth and on your terms.
Live Chat
All your customer messages in one inbox, plus live alerts to keep you on top of leads.
CRM & Insights
Track every lead, booking, and customer with built-in analytics to see what’s working.
Contract Management
Send, sign, and store contracts effortlessly. No more printing or chasing.
Pay Later for Couples
Get paid upfront while your couples enjoy up to 36 months interest free, powered by our partners Stripe and Zip.
Frequently asked questions
Top questions
How do I get started with Knotify?
Get up and running in minutes by signing up and setting up your listing. Once you're ready, you can start managing your bookings, leads, and payments in one place.
How does Knotify help me get more bookings?
With features like smart scheduling, easy online bookings, and real-time lead notifications, Knotify makes it easier for couples to book you and for you to stay on top of your business.
Is Knotify compatible with my existing website or booking platform?
Yes! You can integrate Knotify seamlessly with your existing tools and websites, streamlining your entire process into one platform.
How does the Pay Later option work?
Thanks to our partnership with Stripe and Zip, you can offer couples the ability to book now and pay later, provided that you are approved. They can enjoy up to 36 months interest-free, while you still get paid upfront. It's a simple, flexible solution that makes it easier for couples to secure your services without the immediate financial strain.
Listing basics
How do I create a listing on Knotify?
Simply fill out your profile with your business details, services, and availability. You can upload photos, set your pricing, and you're all set!
Can I customise my listing on Knotify?
Absolutely! You can update your listing at any time to reflect your unique offerings and set your availability, pricing, and features to best suit your business.
How do I manage bookings once they're made?
All your bookings are automatically added to your Knotify dashboard, where you can track upcoming events, communicate with clients, and send reminders. Your bookings will also sync seamlessly with your phone's calendar.
What if I don't want to use Knotify's booking system?
If you'd prefer not to use the Knotify booking system, you can still manage your profile and listings on the platform. However, the booking features will remain optional, and you can choose to handle bookings in your preferred way while still taking advantage of other Knotify features.
Policy and regulations
What payment methods are accepted through Knotify?
Knotify accepts all major credit cards and integrates with Stripe for flexible payment options, including the pay-later feature for couples.
How does Knotify handle taxes?
You can set up tax rates for your services based on your location, and Knotify will automatically calculate and display taxes during bookings.
What happens if a client cancels a booking?
Cancellation policies are customisable, and Knotify allows you to define the terms of cancellations and manage any associated fees.
Are contracts legally binding on Knotify?
Yes, Knotify's contract management system generates legally binding contracts, which can be signed electronically for both parties' convenience.
Other
Can I track my business analytics in Knotify?
Yes! Knotify provides built-in analytics to help you track leads, bookings, and conversion rates so you can see what’s working and make data-driven decisions.
How secure is my data on Knotify?
Knotify uses industry-standard encryption to protect your personal, business, and payment data, ensuring your information is secure at all times.
Can I offer discounts through Knotify?
Yes, you can create custom discount codes for promotions or special events, helping you attract more customers.
How do I reach Knotify support if I need help?
You can contact our support team through the help center on the app, via email, or by live chat during business hours for any assistance you need.